Who designs the artwork?
Every Luxotic design is an original hand-painted artwork, created and designed in Australia. Each design is a unique composition developed in-house before being printed onto fabric.
Will the colours look the same in person as on screen?
We photograph our products carefully to represent true colours as accurately as possible.
Screens can vary slightly, so we recommend also checking our customer photos for a real-life reference.
What are your shipping rates?
Orders under $100: Standard $9.95 / Express varies by destination.
Orders over $100: Standard FREE / Express varies by destination.
Orders are typically dispatched same day for orders placed before 9am AEST on weekdays.
What is your return policy?
We offer 90-day returns on all full-priced items. Items must be unused, unwashed, and in original packaging.
To initiate a return, email support@LUXOTIC.com.au with your order number and reason for return.
Can I modify or cancel my order?
If your order hasn't been dispatched yet, we can assist. Contact us promptly at support@LUXOTIC.com.au with your order details.