Cosybrooke Luxury Perfect Loft Pillow

We dispatch orders promptly from our Sydney warehouse.

• Orders placed before 9am (AEST) on a business day are dispatched the same day.
  
• Orders placed after 9am or on weekends/public holidays ship the next business day.
  

Australian Orders

• Standard Post: $9.95 (FREE for orders over $100)
  
• Express Post: $14.95

You’ll receive tracking updates at every stage - packed, shipped, out for delivery, and delivered.

Please note: international orders may be subject to local customs duties or taxes, which are the responsibility of the recipient.

International Orders

At this time, our quilts, pillows, mattress protectors, and other bedding essentials are available within Australia only.

Due to the size and specialised nature of these items, international shipping is currently unavailable for this collection.

• We appreciate your understanding.

RETURNS

Please choose carefully when selecting quilts, mattress protectors, and pillows. Due to health and hygiene reasons, we are unable to accept returns or exchanges on these items unless the product is faulty or has been wrongly described.

If your item arrives damaged or faulty, please contact us immediately upon receipt at support@LUXOTIC.com.au with your order number and photos of the issue. We will arrange an assessment and, where applicable, provide a replacement, refund, or repair.

For all other products, we offer 90-day returns provided items are unused, unwashed, and in their original packaging. To start a return, visit our Returns Portal or email support@LUXOTIC.com.au.

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